Do you offer a Warranty?
Yes. All Italian Leather Handbags, Italian Designer Handbags, and Carbotti Italian Handbags Made in Italy; are covered under Tuscani Handbags 6 month Warranty.
The 6 month warranty covers unforseeable hardware defects, loose stitching, and/or zipper defects.
Our Italian Artisans will attempt to fix the defective part. If the part cannot be fixed, your handbag will be replaced.
-A picture of the defective item must be included with your return
-Normal wear, and tear are NOT covered
-The customer is repsonsible for shipping costs
-Contact Customer Support via email for a Warranty RMA#
Buy with confidence! We've been in the Italian Handbag business for over 10 years, and have not had any customer Warranty returns!!
What payment methods do you offer?
*Google Checkout- Major Credit/Debit Cards
*Credit/Debit Card by Telephone-contact customer service at: 1-630-820-4108/Mon-Fri. 10am-9pm/Sat-Sun. 12pm-6pm
*U.S. Money Orders & Cashier Checks are also accepted.
-Contact Customer Support for Money Order, and Cashier Check mailing information via email: firstname.lastname@example.org
How do I sign-up for a Google Checkout account?
At the payment checkout process; if you choose Google Checkout as your payment method; click the "Google Checkout" payment button, and you'll be forwarded to Googles Secure, Account Sign-up page. Creating a Google Checkout Account is very simple; the information you'll need is general personal information, such as name, address, city, state.; you'll also create a username & password.
Once your Google Checkout account is created; you'll only be required to enter your username, and password for future Google Checkout purchases, at Tuscani Handbags, and other Google Checkout Merchants!
How do I check my Carbotti Italian Designer Handbag Authenticity?
All Carbotti Italian Designer Handbags sold from Tuscani Handbags, include an authenticity code, serial number, a "True Made in Italy" Tag, and a Carbotti Italian Designer Handbag Dust Cover.
To check the authenticity of your newly purchased Carbotti Italian Designer Handbag, log onto www.trueitaly.com; enter the handbag "authenticity code, and serial number", and your authenticity will be confirmed.
How long does it take to receive my Carbotti Italian Handbag order?
All Carbotti Italian Handbags, are made on a per order basis.
After your order is placed; a Carbotti Designer Artisan based in Italy; will craft your handbag by hand.
Your order will be shipped within 14 "business" days from the day your order is placed.
When your order has shipped;l a shipping email notification will be sent to the email address you provided, at the time of your checkout registration.
All Carbotti Italian Handbags are crafted from the finest Italian Leathers available, and are stitched perfectly. Carbotti Italian Handbags are made to last for years to come. You'll be very delighted with the beauty of your newly purchasd Carbotti Italian Handbag!
How long does it take to ship my Designer Inspired & Besso Handbag order?
The order process begins as soon as your online purchase is completed. Your item will be processed once your credit card is approved, and your shipping address is verified. Most orders are shipped within 3 - 5 "business" days, of your order being placed.
After your order leaves our warehouse, delivery times vary according to the location of your shipping address. Please note that business days are Monday-Friday.
When your order has shipped; a shipping email notification will be sent to the email address you provided during your checkout registration.
If an item is pre-order, or back-order, customer support will notify you via email, within 24 "business", hours of your order being placed.
How long does it take to receive my Italian Leather Handbag order?
Our Italian "Leather" Handbag orders are shipped direct from Florence, Italy. The approximate ship time to the United States is 7-10 "business" days.
When your order has shipped; a shipping email notification will be sent to the email address you provided, during your checkout registration.